Enable 128GB of Storage on Mesa 3 Android

23 Aug 1970

Mesa 3 Android tablets shipped after January 26, 2024 (serial number 365744 or higher) shipped with an updated mainboard that increased the internal storage from 64 GB to 128 GB. To enable the full 128 GB storage, you will need to perform a factory reset.

Note: If your tablet is controlled by mobile device management system, such as SOTI MobiControl, ScaleFusion, VMWare Workspace One (formerly Airwatch), ask your IT department for assistance.

Step 1: Open Settings > Storage. Check the amount of internal storage on your tablet.
If the total storage is 128 GB, your tablet has already been upgraded. No further action is needed.

Step 2: Back up your device, using one of the following methods.

Step 3: Factory reset your device.

  1. Open Settings > System > Reset options > Erase all data (factory reset).

  2. Confirm that you want to erase all data and accounts on your tablet.
    Your tablet is factory reset, and the internal storage is reconfigured to 128 GB.

  3. Your tablet reboots and displays the setup screen.

Step 4: Restore your data to your device, using the method you selected in step 2.

Restore Data and Apps from Your Google account

  1. Tap Start.

  2. Select a Wi-Fi network to join. The device will check for any updates.

  3. When prompted Copy apps & data, select Next to proceed.

  4. If you backed up your data, select Can’t use other device? and confirm that you are not restoring from another device.

  5. If there was a PIN or other lock, enter that PIN again to restore.

  6. Enter your Google Account credentials. Android goes through the process of authentication.

  7. Agree to the terms of service by tapping I agree.

  8. If you have multiple backups, select the desired version by tapping it. You may need to enter the PIN associated with the device.

  9. Select the items you want to restore, and then tap Restore.

  10. Select which Google services you agree to have on your device, and tap Accept.

  11. Set a PIN for the device or select Skip.

  12. Answer any additional setup questions.

  13. The restoration process can take up to an hour, depending on the amount of data that is being restored.

Restore Data and Apps from Another Android Device

  1. Tap Start.

  2. Select a Wi-Fi network to join. The device will check for any updates.

  3. When prompted Copy apps & data, select Next to proceed.

  4. Select Use your old device.

  5. Sign in to the Google account used on the source device.

  6. Follow the instructions on the Mesa 3 Android that you are restoring. You may need to transfer data and apps wirelessly or using a USB-C cable.

  7. Select the items you want to restore, and then tap Restore.

  8. Select which Google services you agree to have on your device, and tap Accept.

  9. Set a PIN for the device or select Skip.

  10. Answer any additional setup questions.

  11. The restoration process can take up to an hour, depending on the amount of data that is being restored.

  12. When complete, you will see a screen showing a summary of what was copied.

You may need to download additional apps from the Google Play Store or reinstall any apps were side-loaded (installed from a PC or external storage). Data files may need to be restored as well.




Reviewed & Approved: TR, JM, 29JAN2026